H2O HOTEL

I stayed here with my husband for 2 nights in November. This hotel was actually recommended by my sister who stayed here a couple months prior and she loved it so much she insisted I stay here as well. I'm so glad I did. H20 exceeded my expectations. Extremely friendly and professional staff. They also helped shuttle us to the high speed rail station. The shuttle is a private van where we were the only passengers. There's also shuttle service for them to pick up H20 customers from the HSR station as well. Even better this service is free to H20 customers! Our room was spacious and very clean. We booked the package that included a free breakfast. The food was delicious. Included both Western and Asian cuisines. You had the option to grab food from the buffet bar or you can request chefs to make specific dishes that the staff will bring directly to your table (including dishes like french toast, abalone congee, steak, etc). It was truly a memorable and outstanding experience, and I will definitely stay at this hotel again in the future when I'm in Kaohsiung.

The breakfast was pretty nice. It opened till 11am so we didn't have to wake up super early for breakfast. Our package comes with welcome drinks on the rooftop and access to the lounge, those were nice too. The beds were comfortable. When booking the shuttle service, we were quite impressed that they picked us up at the HSR platform, outside our car. We felt pretty spoiled. Really appreciate the pick-up service.

I recently celebrated my birthday weekend at H2O Hotel in Kaohsiung, and it was an experience I will cherish forever. From the moment we arrived, the hotel surpassed all expectations with its exceptional service and luxurious ambiance. The staff at H2O Hotel were nothing short of amazing. Despite only mentioning my birthday during the booking process, every staff member seemed to know and went out of their way to make the day special. Their warmth and attentiveness created a welcoming atmosphere that made us feel truly valued. The highlight was a surprise birthday celebration, complete with a delicious cake and a heartfelt rendition of “Happy Birthday,” making me feel like a VIP. The ambiance of H2O Hotel is both sophisticated and inviting. Every detail, from the elegant décor to the relaxing atmosphere, contributed to a sense of tranquility and luxury. The rooms were immaculate and thoughtfully designed, offering a perfect blend of comfort and style. The attention to detail in the room’s amenities was evident and added to the overall experience. The food at H2O Hotel was absolutely mouth-watering. Each meal was a delightful journey for our taste buds, showcasing a variety of exquisite dishes. The dining experience was elevated by the courteous staff and the beautiful dining spaces, making each meal a memorable event. The pool bar at H2O is an exceptional spot, embodying a sense of elegance and class. Although we received coupons for the pool bar, we found ourselves enjoying the ambiance so much that we didn’t even use them. The setting was perfect for a relaxing evening, with stunning views and a chic atmosphere. A testament to their outstanding service was when I realized, after arriving in Taipei, that I had accidentally left a favorite T-shirt in my room’s wardrobe. The hotel staff promptly called me and graciously offered to send it to Taipei. This gesture truly exemplified their commitment to guest satisfaction and their attention to detail.

The room was on the 17th floor and we got a suite with two king beds and had plenty of room. We loved the location and the breakfasts were included and all so delicious. They had western breakfasts and traditional Taiwanese breakfast and both were wonderful. We loved the workout room as well. They had umbrellas for us to use each day and greeted us at the door with a smile every day. We would highly recommend this hotel to everyone.

Hotel location is great. There is 7-11 convenience store nearby, at the end of the street is a massage place to visit. About 5-7min away from the nearest metro station, easy access to every where in the city. There is also free shuttle service from Zuoying High speed train station to the hotel (reservation needed). Staff were very friendly and helpful during the accident happened during the stay.